23 Reasons Why People Trust LINK Mechanical Services
More Than Any Other Company In The Greater Hartford Area…
And You Can Too

"Don’t even think of buying a new furnace or air conditioner
(or getting your old one serviced) until you read the following…"

1. Full 100% Unconditional Money Back Guarantee. No one else in our business in Connecticut gives you such a bold guarantee when you buy a new heating or cooling system. If we don’t meet all our promises and you’re not 100% satisfied with our equipment, service or people, we’ll return 100% of your money! No Questions Asked. You Can’t Lose!

2. Same Day Service Within Hours. If your furnace or air conditioner breaks, don't panic. Just call us and the closest available technician will be promptly dispatched to your home.

3. Guaranteed Flat Rate Service Pricing. It's crazy, but true. Companies who "charge by the hour" make more money with low skilled repairmen because they take more time and are paid less. At LINK, you only pay a low, flat rate published price, just like at auto dealerships. You know the price upfront. You never pay for extra hours. You only pay a low, flat rate for a diagnosis, and will know the cost of the repair before the work begins and not be surprised afterwards. We will inform you of all your options and you only pay for the work you authorize.

4. “No Mystery” Pricing. You can see our price books, investment guides, discount schedules, and investment plan schedules. We don’t “hide the numbers” from you.

5. Problems Corrected Right The First Time. We don't just replace parts until your furnace or air conditioner starts running again. Your technician has advanced diagnostic training to find the real problem quickly and fix it on the spot.

6. No Run Around Charge. Our trucks carry thousands of parts and supplies. Unlike other companies, we not only work on new equipment, we specialize in older equipment as well. We work on furnaces and air conditioners of all makes, models, and ages, especially those over 10 years old. So we'll probably have the exact part you need right on the truck. And if we don't, you won't be charged extra for us to get it.

7. Service when you want it and need it. Your system and your brand serviced at your convenience not our leisure. We never close. You get service when you need it and more importantly, when you want it. Call now! You will always get a real live person, and not a machine or voicemail.

8. Emergency Technicians Always On Duty. You get the same prompt, cheerful service whether you call at 8 am in the morning or 8 pm at night.

9. Drug-free Master Technicians. Only one out of 40 qualify. We weed out the other 39 through extensive interview, testing and analytical screening process. They are drug free, friendly, clean and neat. We even run a criminal background, credit, and driving record check for added protection. And all employees must pass a pre-employment physical to prevent accidents on the job. Even though we know the caliber and integrity of our people, we go to great lengths to hire only the best.

10. LINK’s Unsurpassed Warranties. If the heat exchanger on a new furnace we install fails for any reason within ten years from the date of purchase, we will replace the entire furnace free of charge! If the compressor on an air conditioner fails twice within five years of purchase, we will replace the entire condenser free of charge! No other contractor offers such a bold guarantee of long term security and satisfaction. We also offer parts and labor warranties up to 12 years as long as the equipment is maintained under as specified annually. This way we will keep your new system running at peak performance.
*Please see our written guarantee for time limits on different grades of equipment

11. An Unmatched Annual Maintenance Program. We have a dedicated maintenance department that specializes in keeping your equipment in tip-top shape and operating at peak performance all year, unlike those companies that only do it as a low-priced spring or fall special and provide a portion of the necessary safety and service checks so they can sell you something else while they are there.

12. One-Day/Same Day Replacement. If you want to replace your old furnace or air conditioning, we will install a new one in one day. So, you don't have to go a night without heating or cooling. We can even provide temporary heating or cooling while we work or if the scope of work necessary if very large.

13. Best Selection Available. We never limit your options. You can choose from several major brands (and a few minor ones for the economy-budget minded). You are not forced into a limited choice. We don’t second-guess your wants or needs. We provide a full disclosure of all the recommended options, and you can always fit your home’s needs to your budget.

14. Cleanliness and Respect. We won’t ruin your carpet or floors with dirty shoes or track someone else’s dirt into your home. Our technicians are competent, clean, courteous and concerned about your needs. No one will mistreat you or your home. They will use drop clothes and runners on your floors, wear shoe covers where appropriate, wear wall and furnishing protective gloves, and vacuum after they are finished. You can depend on it.

15. We're Independent. We are not like the national chains, franchises, department stores, discount marts, home improvement centers, or local utilities that sell cheap equipment at a low prices and make money by “hiring out” the job to low-priced sub-contractors who cut corners on installation (basically, whoever is available and pickings are thin in the middle of winter or summer). This way you know who will be in your home, and who is taking responsibility for happiness – no middlemen!

16. LINK’s Exclusive Performance Guarantee. We promise a temperature variance of no more than plus or minus three degrees when heating or cooling your home. Your new furnace or air conditioner is guaranteed to keep you and your home warm on the coldest design days and cool on the hottest design days or we will install larger equipment or make the necessary modifications FREE.

17. Energy Savings. What most people don’t realize is that only about half of the total efficiency and potential energy savings gained by a new furnace or air conditioner is a result of the equipment itself. The other half is the quality of installation. We assure the lowest operating cost by engineering the installation right. Beware, when installations are not done properly efficiency is cut dramatically and operating costs can increase substantially.

18. Expert Information. Our Home Comfort Expert or Customer Care Technican will deliver the ultimate in expert customer care. Unlike a typical salesperson, he/she has had extensive training and field experience. This gives us the ability to usually see application problems before they occur, so that your system provides you with worry-free comfort for years to come. He/she will perform a complete sizing and design analysis of your home for a custom installation at no cost or obligation.

19. Environment friendly, conscious, and active. We reclaim, recycle and rejuvenate old equipment, materials and parts to reduce waste and environmental damage. Long before our competition, we also begin to service and install environmentally friendly equipment with ozone-safe refrigerant. We even reuse old operating equipment when possible for less fortunate charitable installations if a customer needs replacement equipment but is financially strapped.

20. NO MONEY DOWN and 3, 6 or 12 months Same As Cash. You can get 180 days to pay for a new system with no interest or payments to make. Or choose our conventional bank financing and spread out payments for up to 10 years! We offer the most convenient and flexible investment plans to make owning your new comfort system easy and affordable. In fact, if you are replacing your existing furnace or air conditioner the money you save in energy and repair costs alone will be more than enough to pay for or greatly offset your monthly investment in a new system.

21. Superior Follow-Through. Your job doesn't end with the service or installation. We offer complete preventive maintenance services including our exclusive "Service Advantage Agreement"! In fact, most of our new system installations include maintenance for one year to keep your furnace and/or air conditioner operating at maximum efficiency and comfort.

22. Family-Owned and Operated Since 1992. We've been in business for over 11 years. We are large enough to serve and small enough to care for your needs. If you ever need us, we'll be here to serve you promptly and efficiently!

23. A total commitment to be our best for you. LINK Mechanical Services is totally committed to delivering excellence in design, installation, maintenance, and service through outstanding customer care and superior products. Because of this you can make your decision knowing that the job will be done right the first time, every time.

As a customer of LINK, you are the most important person in the world to us.
Call now for guaranteed service!